Question 1

How does the WELANDA personalization editor work?

Accepted Answer

Our online editor shows your personalization in real-time on the snus case. Upload a logo or choose from 7 designer fonts. The AI automatically checks whether your design is suitable for laser engraving. You can view the design from all sides with a real-time preview.

Question 2

Which images are suitable for laser engraving?

Accepted Answer

Logos, symbols and graphics with clear contours and high contrast work best. Black and white graphics and vector files produce the best results. Photos with many shades of gray are not suitable. Our editor automatically checks your image and provides instant feedback on laser suitability.

Question 3

How long does delivery of a personalized snus case take?

Accepted Answer

Laser engraving is done in Germany. After receiving your order, your design is engraved within 1-2 business days. Total delivery time is 2-3 business days within Germany. For other EU countries, please allow 3-5 business days.

Question 4

Can I personalize both sides of the snus case?

Accepted Answer

Yes, at WELANDA you can individually design both the lid and the bottom of your snus case. You can combine text, logo or both on each surface. This creates a completely unique accessory.

Question 5

What material are WELANDA snus cases made of?

Accepted Answer

Our snus cases are made from high-quality anodized aluminum. The material is lightweight, robust and rust-free. The anodized surface provides an elegant look and enables strong contrast for laser engraving.

Question 6

Can I return a personalized snus case?

Accepted Answer

Yes, personalized products can also be returned within 14 days. Since these are individually manufactured items, we review each case individually. In the event of production defects, you will of course receive a replacement or refund.

Question 7

Which fonts are available for engraving?

Accepted Answer

WELANDA offers 7 designer fonts specially optimized for metal engraving. These were selected to be legible and aesthetically pleasing even at small sizes. From classic-elegant to modern-minimalist, there's something for every style.

Question 8

Is a snus case a good gift?

Accepted Answer

A personalized snus case from WELANDA is an ideal gift for snus enthusiasts. With individual laser engraving, it becomes a personal one-of-a-kind piece. Especially popular as a gift for best men, birthdays or corporate gifts with a logo.

Question 9

Are WELANDA cases suitable for white snus (nicotine pouches)?

Accepted Answer

Yes, all WELANDA snus cases are ideal white snus accessories. They are compatible with all popular nicotine pouch brands such as Velo, ZYN, Skruf, Lyft and Siberia. The cases provide optimal protection and keep pouches fresh. Thanks to the integrated disposal compartment (Classic and Grip), used pouches can be kept separate until you can dispose of them properly.

Question 10

What makes a premium snus case?

Accepted Answer

A premium snus case stands out through high-quality materials and craftsmanship. WELANDA cases are CNC-milled from aluminum and anodized, providing a scratch-resistant, durable surface. The laser engraving is permanent and won't fade. Compared to plastic cases, they offer a premium tactile experience and significantly longer lifespan.

Frequently Asked Questions

Products

What material are the snus cases made of?

Are the cases waterproof?

Which case is right for me?

Personalization

What can I have engraved?

How much does personalization cost?

Can I upload my own logo?

How long does it take to make personalized products?

Ordering & Shipping

How long does shipping take?

How much does shipping cost?

Can I track my order?

Which countries do you ship to?

Returns & Exchanges

Can I return my order?

What if my product arrives damaged?

Who pays for return shipping?

Question not listed?